Consumer Services
Protect, report and check the things that matter
Recipero’s consumer services help people protect valuable property, report items that have been lost and check the history of second-hand devices before buying or selling.
Simple to use and connected to Recipero’s wider Crime Reduction Ecosystem, they provide trusted information that can help establish ownership, support recovery and make second-hand transactions safer.
Immobilise
Register and protect your valuables
Immobilise is a free property registration service used by millions of people to record their valuable possessions.
Add serial numbers, photographs and other identifying information so there is a clear record of ownership. If an item is later lost or stolen, police can search registered details and contact you if it is recovered.
Use Immobilise to:
Register phones, bikes, laptops, tools and other valuables
Store identifying details and photographs securely
Mark an item as lost or stolen
Help police identify and return recovered property
Find the right service
From registering valuables and reporting a loss to checking device history, each service is designed for a different stage of ownership.
“Recommended by police, I used the service to register my phone. I found this efficient & easy to use. ”
CheckMEND
Check a device before you buy or sell
CheckMEND gives buyers and sellers greater confidence in second-hand phones, tablets, laptops and other electronic devices.
Using an IMEI, serial number or other identifiers, a CheckMEND report can highlight known risks such as loss, theft, blocking, insurance activity or outstanding finance.
Use CheckMEND to:
Check the history of a second-hand device
Identify known loss, theft or insurance records
Look for network blocking or finance-related risks
Reduce the risk of buying or selling a device with hidden problems
“I received a detailed report very quickly, which makes it much easier to decide whether to buy the used phone.”
Report My Loss
Create a verifiable record of lost property
Report My Loss provides a quick and secure way to record property that has been lost in the UK or overseas.
Your report creates a clear record of the loss, can support an insurance claim and makes the item’s details available through systems used by police and other participating organisations.
Use Report My Loss to:
Record lost phones, laptops, watches, wallets and other property
Provide the information requested by an insurer
Create a report that can be verified online
Improve the chances of an item being identified if it is found
“Saved having to contact several police forces, which would have been very time-consuming.”
Part of Recipero’s Crime Reduction Ecosystem
Information recorded through Recipero’s services contributes to a wider network used by police, insurers, retailers, recyclers and other trusted organisations.
This helps recovered property find its way back to its owner, enables organisations to identify known risks and makes it harder for lost or stolen items to be passed on unnoticed.
In 2024 alone, Recipero’s platforms handled over 5.7 million searches each month — verifying more than £13.8 billion worth of items across insurers, retailers, recyclers, and law enforcement.
-Recipero Data, 2024
Get started
Choose the service that matches what you need to do:
Register valuable property for free
Visit immobilise.com
Check the history of a second-hand device
Visit checkmend.com
Report something that has been lost
Visit reportmyloss.com
For general enquiries about Recipero’s consumer services, contact support@recipero.com.