PRIVACY & COOKIE POLICIES
Collection of personal data
Information that you provide to the Website is accessible to any site visitor who knows your username and password. For this reason, please safeguard your username and password carefully and do not disclose it to any other person.
You do not have to provide us with any Personal Data to visit the Website. However, users who have not registered on the Website may not be able to visit all sections of or use all services offered on the Website.
Collection of monitoring data and use of tracking tools
In addition to Personal Data, Recipero may collect and/or track information that by itself cannot be used to identify or contact you, e.g., demographic information, domain names, computer type, browser types, screen resolution, IP address and other anonymous statistical data involving the use of the Website ('Monitoring Data'). We use Monitoring Data to help us understand who uses the Website and to improve and market the Website.
We believe Tracking Tool technologies add value to the user experience, and the information resulting from these technologies is not sold or otherwise made available to third parties by Recipero.
Use and disclosure of data collected
Recipero may use Personal Data it collects for editorial and feedback purposes, marketing and promotion, statistical analysis of users behavior, product development, delivering products and services, providing customer support, customizing and improving the content and layout of the Website, completing business transactions, administering individual accounts and meeting government regulatory requirements such as sales tax collection. Monitoring Data may be used for internal or external purposes such as researching and identifying market segments and needs. Recipero will disclose Personal Data to comply with valid legal processes such as a search warrant, subpoena, or court order, or to protect our rights and property. We will disclose Personal Data when we believe in good faith that the law requires such disclosure. Recipero also will disclose your Personal Data when necessary to comply with applicable laws, rules or regulations, when you have expressly consented to such disclosure, or when necessary to preserve Recipero's legal rights in the Website content.
Recipero reserves the right to transfer your Personal Data within the Recipero group, or to successors to the relevant part of any of Recipero businesses. Recipero also reserves the right to transfer your Personal Data when necessary to enable an independent contractor to assist with the operation of the Website.
Except as specifically set forth above, Recipero will not disclose any of your Personal Data to third parties.
Recipero does not sell or rent your Personal Data to third parties for marketing purposes without your explicit content. We may combine your Personal Data with information we collect from other companies (such as demographic data) to improve and personalize our services.
Your Choices Regarding Personal Data Collection and Use
If you are a member of the Website, you may 'opt-out' of Recipero sending its own promotional correspondence to you, and/or 'opt-in' to Recipero sending Third Party Providers' promotional correspondence to you by selecting your preferred options on the email and messaging options link within applicable accounts, or at any time in the future by changing the setting within your account, or by contacting Recipero via postal mail, e-mail, or telephone at the address set out in the 'Contact Information' section below. Except as described in the section above entitled 'Use of Data Collected,' Recipero will not share any Personal Data with a third party without giving you the opportunity to 'opt-in' and give or deny us permission to do so.
Upon request Recipero will provide to you a summary of any Personal Data retained by Recipero regarding you. You may modify, correct, change or update Personal Data that Recipero has collected via the Website. You may refuse to have your Personal Data processed by Recipero or you may request that your Personal Data be removed from Recipero' database by contacting Recipero provided, however, that such requests may result in you ceasing to be a registered user of the Website. You should be aware that it may not be technologically possible to remove or verify each and every record of information you have provided to us from our system. The need to back-up our systems to protect information from inadvertent loss means that a copy of your Personal Data may exist in archived systems. However, promptly after receiving your request, all Personal Data stored in databases we actively use and other readily searchable media will be updated, corrected, changed, deleted or confirmed to you, as applicable, as soon as reasonably practicable. Recipero will take all commercially reasonable steps to remove any Personal Data stored on our systems if you so request.
The Website may contain links to other internet websites. Recipero does not endorse, and is not responsible for, the privacy practices or the content of these websites. You should review the applicable privacy policies in connection with your use of such third party websites.
Recipero has established reasonable precautions to protect collected Personal Data from loss, misuse, unauthorised access, disclosure, alteration or destruction, which include contractual, administrative, physical, and technical steps. Technical measures include use of firewall protection and encryption technology where appropriate. Although Recipero takes reasonable precautions to assess the reliability of such technology, it relies on the statements of the vendors of those products and services as part of its security evaluation. Please note that while Recipero has endeavored to create a secure and reliable site for users, the confidentiality of any communication or material transmitted to/from Recipero or the Website cannot be guaranteed.
Export of personal data
By using the Website, you acknowledge and consent to the fact that Personal Data provided by you or collected by us through your use of the Website is stored and processed by us in the United Kingdom where data protection laws may not afford the same level of protection as those of the country in which you are located.
Contact information for Recipero
Questions or concerns regarding Recipero' data protection practices should be addressed to:
Attention: Data Protection
The Coach House,
Ryeford Road South,
Help Desk & Live Help: http://support.recipero.com
If you choose to contact Recipero via e-mail about this policy, please mark the subject heading of your e-mail 'Privacy Enquiry'.
You can disable any cookies already stored on your computer, but these may stop our website from functioning properly. To disable cookies please refer to the help information of the website browser of device that you are using.
The following is strictly necessary in the operation of on or both of the websites detailed above.
The websites will:
- Remember where you are in the support ticket submission process.
- Remember that you are logged in and that your session is secure. You need to be logged in to access some support site functions.
The following are not strictly necessary, but are required to provide you with the best user experience and also to tell us which pages you find most interesting (anonymously).
The websites will:
- Offer Live Chat Support when available.
- Track the pages you visit via Google Analytics or other tracking software provider.
The websites will:
- Allow you to share pages with social networks.
The websites will not:
- Share any personal information that they might collect with third parties.